The Cliff Bay - Funchal (Madeira)

ex. The Cliff Bay (Porto Bay)

Estrada Monumental, 147, Funchal (Madeira), Portugal, 9004-532show map
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2Guests1room
Highlights
9
SuperbBased on  155 reviews
TripAdvisor Traveler Rating
read all 3392 verified reviews
TripAdvisor Traveler Rating
3of 90 hotels in Funchal
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Portugal

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Overview

The exclusive 5-star The Cliff Bay offers an ideal spot in a tourist area close to a stadium, restaurants and discos. The building was renovated in 2012.

Gardens and a botanical garden are set close to the hotel, and Madeira Congress Center is about 15 minutes' walk. Guests can also easily visit Quinta Vigia or Madeira Casino, which is 15 minutes' walk away.

Shoppers will enjoy a convenient location close to a supermarket and stores.

Madeira airport can be reached within a 25 minutes' drive from The Cliff Bay.

Rooms

The rooms at the hotel open to the city and offer an in-room safe, a mini-bar and a writing desk. Some rooms boast views of the Atlantic Ocean and Funchal Bay. They come equipped with an electric kettle, a dishwasher and coffee/tea makers.

Eat & Drink

The hotel offers a buffet breakfast daily. A wide ranging menu features international dishes at the Il Gallo D'oro restaurant. A poolside bar is available on site. Proa Azul and Funcho Gourmet are 100 meters away.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   9.  Number of rooms:   202.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkeling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Catering service
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Mountain view
  • Interior view
  • Landscape view
  • Partial View

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • International calls
  • Direct dial telephone
  • CD player

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-out04:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
VidaMar Congress CentreVidaMar Congress Centre400 ft
Madeira Congress CenterMadeira Congress Center3300 ft
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Tokos RestaurantTokos Restaurant200 ftEstrada Monumental, N0 169
Chalet VicenteChalet Vicente300 ftEstrada Monumental 238
Proa AzulProa Azul300 ftEstrada Monumental 240
Il Gallo d'OroIl Gallo d'Oro500 ftEstrada Monumental 147
Restaurante Terrace d'AjudaRestaurante Terrace d'Ajuda400 ftTravessa do Valente, 5B
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CIFEC - Madeira Congress CenterCIFEC - Madeira Congress Center1.5 mi
Centro Comercial Forum MadeiraCentro Comercial Forum Madeira5000 ft
Workers MarketWorkers Market1.7 mi
Frederico de Freitas MuseumFrederico de Freitas Museum1.1 mi
Museum of Natural History Funchal Museum of Natural History Funchal 1.1 mi
Madeira Story CentreMadeira Story Centre1.5 mi
Quinta das Cruzes MuseumQuinta das Cruzes Museum1.1 mi
Sacred Art MuseumSacred Art Museum1.2 mi
Escola Profissional de Hotelaria e Turismo da MadeiraEscola Profissional de Hotelaria e Turismo da Madeira1.2 mi
Madeira Botanical GardenMadeira Botanical Garden2.4 miCaminho do Meio Bom Sucesso
Monte Palace Tropical GardenMonte Palace Tropical Garden2.8 miCaminho do Monte 171
Igreja de Nossa Senhora do MonteIgreja de Nossa Senhora do Monte2.9 miRampa da Sacristia 1
Palheiro Gardens Palheiro Gardens 3.8 miCaminho Quinta do Palheiro 32
Madeira Theme ParkMadeira Theme Park11.4 miEstrada Regional 101-Fonte da Pedra
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Getting around
Airports
Madeira (FNC)9.8 mi
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Reviews
8.8
SuperbBased on  155  reviews

Rating by category:

8.0
Location
6.0
Service
  • 10.0
    Exclusive

    The room was spectacular; a beautiful suite with classic furniture, flat- screen TVs, and a large balcony with table and chairs that looked out onto a phenomenal view of the ocean. The twin basins in the ample-sized en-suite bathroom fit in quite nicely with the eloquent design of the bathroom. The main entrance to the hotel is down a slope, which is far enough from the main road to allow hotel guests to relax away from the sound of nearby traffic, but near enough for guests to catch a bus or a taxi or even walk to Funchal marina. The staff were all friendly and very helpful. I recommend sitting by the garden for breakfast and walking down to the pool area to savour the beautiful views of the mountains and ocean that encompass Funchal.

    The breakfast buffet catered for tourists so it was just a generic international buffet, which lacked in good quality Portuguese produce. I think one of the few Portuguese products I saw was the butter. The ham looked as though it had come straight out of a packet from a supermarket rather than being hand-picked from a butcher's shop, which is what you would expect from a Portuguese 5* hotel. I don't recall seeing any pão caseiro (traditional home baked bread) or anything typically Madeiran like bolo de caco, which again is a real shame. The eggs were cooked in advance and left to sit on the slab when they should have been cooked there and then as requested by the hotel guests. The breakfast buffet lets down this hotel.

  • 9.6
    Exclusive

    Superb location within walking distance of excellent restaurants. Beautiful views from the room and balcony across to Funchal harbour. Bright and airy, much less stuffy than the more famous Reid's hotel next door. Well-appointed room with plenty of space. Free wi-fi. Plenty of free car-parking (hire car essential to do the island justice). Excellent buffet breakfast.

    Pretentious Michelin-starred "gourmet" restaurant (Euros 135 per head). Receiving an unsolicited time-share pitch from the hotel was unwelcome.

  • 9.2
    Superb

    Real 5 star approach without any pretentious attitude. Everyone very friendly and extremely helpful. A truly relaxing and enjoyable holiday. Will definitely return to this location and hotel.

  • 8.8
    Superb

    The breakfast was very good, and the rooms are nice and spacious

    After the check-out the luggage is stored in the luggage room and is delivered to guests outside the hotel (in front of the main entrance). So if you need to pack something just before your transfer to the airport you will do it in front of the hotel.

  • 9.6
    Exclusive

    Overall, the hotel was excellent, the service and staff was superb, with all the staff being helpful and happy, such a pleasant change in this day and age. Location was fine with many excellent restaurants nearby as well as in the hotel.We could not fault it and will go back there again.

  • 7.0
    Very good

    Good ocean wiev,comfortable room,good food.

    Impossible normal to use spa zone and pool due to extremally concentration of antiseptic additives in the water. It's dead for skin and a specially for wemens....

  • 10.0
    Exclusive

    While a little expensive, The Cliff Bay does offer all the facilities & advantages one would expect from a 5* hotel. We have spent a wonderful time in a good atmosphere. The quality of the service by the staff and management is excellent and so is the quality of the food in the Rose Garden Restaurant.

    Certainly a detail but when taking a shower, the water is flooding the bathroom floor. No solution to this problem has obviously been found since our last visit in September 2009.

  • 8.8
    Superb

    The service and staff was very good and very friendly. The restaurants are good. The location is really close to Funchal only 20 minute walk. The descent to Funchal is quite steep is you have trouble with walking. Madeira is a wonderful island, very green and we recommend renting a car so you can explore the island.

    The price of an ordinary drink is too high.€4,50 for a cappuccino is too expensive.

  • 10.0
    Exclusive

    We have travelled around the world and rate The Cliff Bay as roobably the best.

  • 10.0
    Exclusive

    View of Funchal harbour from our room; Opportunity to eat breakfast, lunch & dinner outside every day; Live entertainment every night; Appointments and service as expected of a 5* property; Staff very friendly and professional (and multilingual); Communications (by e-mail & telephone) with hotel before arriving excellent; Superb English-speaking taxi driver / guide recommended by hotel.

  • 10.0
    Exclusive

    Having read a lot of rave reviews about the Cliff Bay, we wondered if it could live up to its reputation, but we should not have worried as it every bit as good, if not better, than we hoped. All the staff were very attentive and helpful, particuarly the pool attendants, and the whole atmosphere of the hotel was very luxurious and relaxing. The food was excellent and good evening entertainment.

  • 9.6
    Exclusive

    Inconsistent internet (wi-fi) access

  • 9.2
    Superb

    Good standard, convenient and good testaurants, in-house and nearby.

  • 9.6
    Exclusive

    I.ve already said it - outstanding staff, location, design and comfort. Breakfasts wonderful but other meals too expensive and food in main restaurant not outstanding. However as we booked B&B this did not worry us too much.

  • 9.6
    Exclusive

    The maintenance of the hotel. It is 16 years old and is like new. The staff is very friendly and helpful. Wonderful atmosphere. The new years celebration was fabulous.

    The breakfast at Gallo d`oro restaurant was a bit to puffed up. We were eating the rest of the time at Rose Garden. Excellent breakfast. It is a strange policy that you have to pay your rooms at the arrival.

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Highlights
9
SuperbBased on  155 reviews
TripAdvisor Traveler Rating
read all 3392 verified reviews
TripAdvisor Traveler Rating
3of 90 hotels in Funchal
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Portugal

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out04:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Madeira (FNC)9.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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